Process & data model
Roles, decisions, records and system boundaries.
Enterprise Backbone
Purpose-built business applications, integrated records and traceable workflows.
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Inputs
Application & workflow controls
Outcomes
Reject invalid or unauthorised changes
Scope of delivery
Roles, decisions, records and system boundaries.
Portals, dashboards and operational workflows.
Authenticated APIs, data contracts and failure handling.
Release pipelines, operating guides and access ownership.
Delivery templates
Agree who owns each record, prove that delivery and recovery work, and prepare the team taking over operations.
Agree record ownership, identifiers and update rules before connecting business applications.
| Record | Contract to agree | Validation |
|---|---|---|
| Customer | Authoritative system, shared identifier and which fields each system may change. | Create and update a customer without duplicates or unintended overwrites. |
| Order | Allowed states, transition events and required fields. | Reject invalid transitions and reconcile source and destination status. |
| Approval | Eligible approvers, approval status and the event that permits execution. | An unapproved or expired request cannot trigger the business action. |
Complete this contract with the teams responsible for the records, not only the integration team.
From brief to operation
Asset inventory. Dependencies. Effective controls.
Target architecture. Policies. Versioned configuration.
Behaviour tests. Exceptions. Recovery checks.
Cutover record. Runbooks. Named owners.
Related expertise
Let’s build what’s next
What needs to change in your business?
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